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Frequently Asked Questions

Frequently Asked Questions

【Hotel / Guest rooms】
About payment
Cash, credit card, and QR code payment are available.
【Hotel / Guest rooms】
Bringing into the room
We have a refrigerator in each guest room,
Please feel free to bring it in.

Please refrain from bringing it to the restaurant.
【Hotel / Guest rooms】
Is there a humidifier?
Available in all rooms except during the summer.
【Hotel / Guest rooms】
Please tell me the check-in and check-out times.
Check-in is from 15:00.
Check-out is until 11:00 the next morning.
【Hotel / Guest rooms】
About the futon
Guests are responsible for providing their own futon in each room (Japanese-style + Western-style room and Japanese-style room).We apologize…Continue reading
【Hotel / Guest rooms】
Is there a curfew?
The curfew of the property is 24:30.*For crime prevention, we will lock the automatic door at the front entrance.If you have an emergency, p…Continue reading
【Hotel / Guest rooms】
About amenities
Bath towels, towels, yukata, haori, toothbrushes, hairbrushes, hair dryers, etc. are provided in each room.Razors and shower caps are availa…Continue reading
【Hotel / Guest rooms】
About luggage storage
We can keep your luggage from 11:00 am before check-in and until 2:00 pm after check-in.Feel free to help yourself.
*Please bring your valua…Continue reading
【Hotel / Guest rooms】
About barrier-free rooms
In the Japanese-Western style rooms (pictured above), there are no steps to the toilets etc. so you can move around in a wheelchair.Beds are…Continue reading
【Hotel / Guest rooms】
What TV channels can I watch in my room?
NHK General / NHK Educational / OBS / TOS / OAB and NHK Satellite BS7 / NHK Satellite BS11　There are a total of 7 channels.Fuji TV Network i…Continue reading
【Hotel / Guest rooms】
Please tell me about the storage of valuables.
There is a safe in each room.When you check in, you will be given a safe key along with your room key, so please use it.Please return both k…Continue reading